Dashcam does not automatically record when engine starts

Dashcam is at the current firmware.

Dashcam will not automatically record when engine starts. If i connect my phone to the dashcam then it will record.

Dashcam does record when parked if there is vehicle movement.

Any suggestions?

Hi @lmm We regret to hear that you’re having issues with the dashcam. To assist you better, we would like to know what model number you referring to, when did the issue start and how does it happen, what troubleshooting steps have you done so far?