Baby monitor screen all of a sudden broken

Questions & Answers
1

I have been using my Vava monitor for only a year now and I went to bed and everything was fine. I turned the screen off while I was sleeping and when I woke up the screen is now flickering. I did not drop it and I tried turning it off and back on again.

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2

Hi, @Ksimpson Thank you for notifying us about the issue. Hope this helps you kindly try the troubleshooting steps below.

Baby Monitor Troubleshooting Guide:

  1. Turn off both monitor and camera to restart/re-sync, wait for 10 secs then power it back on. Turn on the camera first & then the baby monitor, once everything is ON make sure the camera has a SOLID green light indicating that it’s already synced to the baby monitor.
  2. FACTORY RESET do it 3x
    *PRESS MENU
    *GO TO SETTINGS (GEAR ICON)
    *FACTORY RESET (ARROW GO ON CIRCLE)

If the issue persists please email support@vava.com. Thank you!