Baby monitor won’t turn back on

We use our baby monitor and camera multiple times a day for our infant. Last night, I plugged in the monitor during the night as it had a low battery. While I was tending to the baby, the monitor apparently shut off and will not turn back on. I cannot reset the monitor since the power button is non-responsive. Any tips on how to do a hard reboot/reset or would I need a replacement?

Hi @Mandy914 We’re truly sorry about what happened to your baby monitor. Kindly try these troubleshooting steps. 1. Try using different charging cables. 2. Plug it into a different wall outlet.
3. Press and hold the power button on the baby monitor for 10-15 seconds. FACTORY RESET do it 3x. If the issue persists please email us at Thank you!

thanks for the awesome information.