Vava baby monitor won’t turn on

My baby monitor stop working. Not charging, not green light, nothing.
What can I do?

Hi, @yele Thank you for notifying us about this issue. We are happy to help you. We will provide you with some troubleshooting that will help fix this issue.

Baby Monitor Troubleshooting Guide:

  1. Try using different charging cables.
  2. Plug it into a different wall outlet.
  3. Press and hold the power button on the baby monitor for 10-15 seconds.
  4. Turn off both monitor and camera to restart/re-sync, wait for 10 secs then power it back on. Turn on the camera first & then the baby monitor, once everything is ON make sure the camera has a SOLID green light indicating that it’s already synced to the baby monitor.
    5. FACTORY RESET do it 3x
    *PRESS MENU
    *GO TO SETTINGS (GEAR ICON)
    *FACTORY RESET (ARROW GOES ON CIRCLE)

If the issue persists kindly reach our phone support team at 888-456-8468 or email us at support@vava.com