Windshield Magnetic Mount

I have a VAVA dash cam with the magnetic mount and it no longer holds the camera in place. It wobbles and I have to keep adjusting it. Has anyone ever had this problem and I tried looking online for a replacement mount and no luck so far.

Hi @jeep1002 We’re sorry for the trouble you have with the mount. Looks like the mount needs to be replaced, we recommend reaching our team at support@vava.com to have this addressed.

I sent them an email. yesterday and today for a follow-up and no one has responded.

Hello @jeep1002 We are sorry about the delayed response. Our team at support@vava.com should respond to you within 24 hours. Let us know if you have any trouble with getting support through that email.