When installing cameras the App says Base OFF LINE

I bought the HS003 VAVA security camera system with the HS003 BASE station and 2 cameras but when I go to add the camera my devices, it says the Base OFF LINE. How could someone fix it?

Just got my HS003 and after connecting i try to add cameras but it says BASE UNIT OFFLINE :triumph:

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I have the same problem. Won’t add the camera when I’ve successfully loaded and reloaded the base station. Keeps telling me base station offline.

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I have the same problem and I just opened up my box 10 minutes ago, no wonder it was $100 off the original price and I bought it directly from VAVA. Sheesh. I guess I must be psychic because I see a return and refund in the near future and possibly using another product and company. Smh :man_facepalming:t4: :frowning_face: