Vava shutting down

I have had the vava evolve now for two months. We are now having random shut down issues. Its been factory reset and has the 2.10 update installed. I have read on other vava forums that this seems to be a common problem but have not heard of any fixes or updates from vava to solve issue. If it is a over heating problem it never shows it on the screen it just shuts down. I have waited for a little bit and then restart it. Then in about 10 or 15 min it shuts down again. Within a 30 min period it did it three times. Whats the answer?

Hi @rk54. We regret to hear that the projector randomly shuts down. In order to help you further please send an email to support@vava.com with the screenshot of your order invoice that captures the order number and seller name, shipping address and contact number. Thank you.