Vava monitor temperature glitch

Hi everyone

I have been having a few glitches with the temperature displayed in my VAVA monitor (model VÁ-IH006). The temperature shows 2C and sometimes drops to LL when then a beep sounds and the screen switches on.

My daughter’s room is not even close to that temperature and this is causing some frustration. Has anyone had the same issue ? If so, how have you fixed ?

Thanks

Leandro

Hello @ltsilva2809, Thank you for bringing this to our attention. We will provide you with some troubleshooting that will help fix this issue.

Baby Monitor Troubleshooting Guide:

  1. Unplug / Replug it into a different outlet.
  2. Press and hold the power button on the baby monitor for 10-15 seconds.
  3. Turn off both monitor and camera to restart/re-sync, wait for 10 secs then power it back on. Turn on the camera first & then the baby monitor, once everything is ON make sure the camera has a SOLID green light indicating that it’s already synced to the baby monitor.
  4. FACTORY RESET do it 3x
    *PRESS MENU
    *GO TO SETTINGS (GEAR ICON)
    *FACTORY RESET (ARROW GOES ON CIRCLE)

If the issue persists kindly email support@vava.com to further assist you.