VAVA Homecam - trouble pairing HS003 camera with base station

Setting up my Homecam system with the Vava Home app. Paired the Base Station no problem. When I try to pair a camera, it gives me the error:

“Please add the paired Base Station first”

Base Station is already added and paired. Tried removing devices and adding them again, reloading the app, etc. … no help.


Thank you

Hi @rmanard1. Make sure the camera is fully charged when installing, check the base station if it is still connected to the internet, if it still would not work please perform a factory reset and retry the installation process. If you are still unable to add the camera, kindly send an email to with your order details and the picture of the QR code on the base station and on camera. Thank you!