VAVA Dashcam suction cup melted

The suction cup on my VAVA dashcam melted and slip the cam down the windshield. I love the cam is there anyway i can replace the mount with more reliable suction cup? I looked for a replacement but you don’t offer one… please help… also, is there a good solvent that can remove the sticky streak down the center of my windshield?

@GLSnj We are sorry to hear that you have issues with your car mount. Please try the steps below.

  1. Scrub the surface with a household cleaner, rinse and dry thoroughly.
  2. Clean the surface with rubbing alcohol and dry thoroughly.
  3. Rinse the inside of the suction cup under warm water then shake off the excess water.

Here’s a quick video on how to do it properly: VAVA Dash Cam - Cleaning The Mount - YouTube

If the issue persists, please send an email to Thank you and have a great day!

Sorry but that doesn’t work… the suction cup melted and left a sticky slime down my windshield… there is nothing left of the suction cup the clean… next suggestion???

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@GLSnj Please send an email to so we can assist you further by checking your warranty to proceed with the replacement. Thank you!