Hi @Lmagy2k Thank you so much for notifying us about this issue. As of the moment, we need to check with the engineering team if iPhone13 is already part of the latest software update. Did you try using other phones? Just to check if this is only happening with the iPhone 13? Thank you for your support.
Hi, @Lmagy2k Could you retry it? Since you were able to resolve the CEC issue. Please try Uninstall & Reinstall the app first on your iPhone 13. Then try to test it again if it will recognize.