Vava baby monitor won’t turn off

We have had our baby monitor for a year and half and it’s been amazing. Just recently when we hold the power button to turn it off it will not turn off. How do we fix this?

Hi, @psenra Thank you for notifying us about this issue. We are happy to help you. If the power button is already defective we regret to inform you that there are no troubleshooting steps that could fix the issue. But please try to do factory reset 3x it might just be a glitch with the power. Then do power cycle the monitor by pressing and holding the power button for 10-15secs.

If the issue persists kindly email our