VAVA 2K Dash cam mount movement

Hello. Guys,
I am using VAVA 2K Dash cam on my car and realized that dash cam mount is moving itself. Of course, car is driving with bumpy road sometimes but, anyhow moving mount is bothering to me. Is there a way to tighten the mount?

Hi @jungmin.lee good day! We suggest cleaning the mount and please try the steps below.

  1. Scrub the surface with a household cleaner, rinse and dry thoroughly.
  2. Clean the surface with rubbing alcohol and dry thoroughly.
  3. Rinse the inside of the suction cup under warm water then shake off the excess water.

Here’s a quick video on how to do it properly: VAVA Dash Cam - Cleaning The Mount - YouTube

If the issue persists, please send an email to support@vava.com. Thank you and have a great day!