No Audio (DTS-HD)

I have no audio/sound while watching blurays (DTS-HD). What‘s the problem here?

Hi @slimfit We are sorry for the trouble this has caused. We recommend plugging your streaming devices either into the projector’s HDMI 1 or HDMI 2 jack, make sure that the cable supports HDCP 2.2. Turn on HDMI 2.0 on the projector by holding down the menu button while viewing your source, and toggle HDMI 2.0 to ON. Also, check the settings on your device to change the audio from auto to DTS-HD.

If you have any further questions or concerns please email

Same issue here. I’m using Sony Blu-ray player (bdp-s6500). Tried all the sound settings combo with no luck

Yeah I still have this problem (Sony BDP). Super annoying!!!

Hi @slimfit @Lmagy2k we are sorry for the issue that you have with the device. If the troubleshooting steps above did not help fix the audio, kindly send a video of the issue to our team at to help you further with your device.