Motion detected and turn off laser even though there is nothing there. I have to turn off motion detection now. Looks like motion sensor issue. Any help to fix?
Hi @Shawn. We highly recommend to use a lens wipe on the sensors and to check if there is any moving or reflective material in front of the projector that can cause it to go off.
If you have any further questions or concerns please contact us at email@example.com. Thank you!
Did you ever get the issues fixed? Thx
Hi @Hellalua Our team is still working on this and we are waiting for an update about this issue. If the recommended troubleshoot did not work, we recommend reaching out to firstname.lastname@example.org to have it addressed. Thank you!
@Hellalua, No luck for me. Still have the issue.
Turned out …I just need to clean the lense real good… thank you