Image issues with my 4k projector

My projector does not se t image when i turnnon make the fun noise but does not sent image to wall, what should i do?

Hi @Jhayro, Thank you for notifying us about this issue. We will look into this. For further assistance, it’s best to reach out to our support@vava.com and kindly include a short video of the issue and the order number where & when it was purchased.