Just bought the projector, love the picture but am having an issue with the height of the image. I am trying to project onto a 120 inch screen, and the manual suggests the image should be 13.9" from the surface from which the projector is sitting. I can’t get the image to be anything below just under 17". I have tried all the settings, adjusted the feet, etc. but can’t get it to go any lower. Has anyone else ran into this and found a way to fix? I have made sure the surface the projector is sitting on is perfectly level and that the wall is 90 degrees. I know it doesn’t sound like much but the extra 3" is causing the image to be on the ceiling because our basement has an absurdly low ceiling.
Hi @jdk10530. Welcome to the VAVA Community! Below is the step by step guide in setting up 120" display size:
- 120" Display size, set the throw distance at 11.0" away (measured from the port side of the projector to screen), please use a measuring tool for this either a ruler or a steel tape measure for accurateness.
- Measure the vertical offset which should be 13.9" (measured from the bottom of projector to bottom of screen).
- For any distortion left use the keystone correction (YouTube link: VAVA 4K UST Projector Tutorial #3：How to make keystone corrections - YouTube).
If you are still having issues please send a short video with the measurements to support@vava.com for further assistance. Thank you.