HDMI arc not working

Bought projector a couple weeks ago and can’t get HDMI port 3 to output sound to my soundbar. Similar to others in another post. Should I just send it back to Amazon?

Hi @Thomas. Just make sure that the Audio Out in settings is set to HDMI ARC. If you have already set this please send an email to support@vava.com with a short video of the issue to further assist you. Thank you!

It is, I’ve tried PCM and raw, no sound at all. I’ll do a vid tomorrow. Thanks.

Ok, did a reset, disconnected and reconnected the cable and is working. I powered down and back up, took a few seconds for sound and cut out once but seems ok. I actually did this once before to no avail, but am using a different cable. Gotta give a shout out for support contacting me promptly.

Hi @Thomas. We are glad it is now working! Our Support Team definitely appreciates that. Thank you.

If you have any further questions or concerns please contact us at support@vava.com.