Green curve line

. Why does my new projector have a green curved line?

Hi @mjs_32 We appreciate you reporting to us about the problem. Have you checked the reflection of the light or might be dirt on the screen? Kindly try the following troubleshooting steps to help you further on this:

  1. Can you try to do a power cycle in the unit? Unplug the unit from a power outlet for about 5 mins, then re-plug and test it.
  2. Try projecting on a different wall
  3. Thoroughly and gently clean the lens

If the issue still persists kindly email