Ethernet Port disconnects VAVA USB C Hub 8-in-1 USB C Adapter

I have a VAVA USB C Hub, 8-in-1 USB C Adapter with 4K HDMI,1Gbps RJ45 Ethernet Port, USB 3.0, SD/TF Card Reader,100W PD Charging Port for MacBook/Pro/Air

that I’m using with a MS Surface 2 laptop and often the Etherner Port just disconnects and is not longer visible as an option on the task bar. Unplugging the adapter and it comes back as normal

Suggestions pls

Hello @Ssor60 We appreciate you reporting to us about the problem. We will look into it immediately. To better assist you may we ask when the issue started? Have you tried using another laptop or PC? Could you test different Ethernet cables? Then try to restart your computer plug the hub again. If the issue persists kindly email