Chroma freezes while searching for source

My new projector continues to freeze at boot up while searching for source.

Hi, @mjs_32 Thank you for notifying us about the issue. Would you be so kind to try the following steps to see if it solves the issue?

  1. Removed all 3rd party devices.
  2. Power cycle by unplugging the power cable wait for 5mins and plug it back in.
  3. Check for the latest firmware version 1.4.2
  4. Perform a factory reset 3x

If the issue is still not fixed, kindly take a video of it and send it to Thank you!

This happens on the pre-Chroma version as well. I have a real weird workaround. May not work on Chroma

  • Have all the equipment powered off
  • Have all remotes on handy – for me it is just one remote to turn on the video source although the video path includes a Yamaha Receiver. The actual equipment that is connected to the VAVA is what matters even if the default resolution is not ideal.
  • Turn on Vava, wait till it boots and shows the Input selection
  • Select the desired input and withing a second power the video source on
    Most of the time, Vava will lock onto the HDMI input
1 Like