My new projector continues to freeze at boot up while searching for source.
Hi, @mjs_32 Thank you for notifying us about the issue. Would you be so kind to try the following steps to see if it solves the issue?
- Removed all 3rd party devices.
- Power cycle by unplugging the power cable wait for 5mins and plug it back in.
- Check for the latest firmware version 1.4.2
- Perform a factory reset 3x
If the issue is still not fixed, kindly take a video of it and send it to hello@vava.com. Thank you!
This happens on the pre-Chroma version as well. I have a real weird workaround. May not work on Chroma
- Have all the equipment powered off
- Have all remotes on handy – for me it is just one remote to turn on the video source although the video path includes a Yamaha Receiver. The actual equipment that is connected to the VAVA is what matters even if the default resolution is not ideal.
- Turn on Vava, wait till it boots and shows the Input selection
- Select the desired input and withing a second power the video source on
Most of the time, Vava will lock onto the HDMI input
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