Can’t upgrade to 1.91

All has been perfect with my Vava experience. Now, I power up and will get the upgrade/cancel options box. Of course I have tried to select upgrade. The download begins, sputters, and I get the Android Error/Dead Green Robot icon. I can power down the unit, start over, and of course the upgrade/cancel box shows up again. On choosing cancel, all proceeds well.

The upgrade seems of little importance. For now I’d love for the dialog box to go away, but is there any easy workaround for the issue? Doing a factory reset is something I’d rather only try if it’s nearly assured to lead me to a final solution. Thx

@Paulbwsr We apologize for the trouble this had caused. If reboot did not resolve the issue, we recommend the steps below.
Factory reset. (Setting > General > Factory Setting).
Once the projector is reset, please make sure that the projector has the latest firmware.
This can be done by going to Settings>General>Update version.

If you need further assistance, kindly reach out to us through support@vava.com.