We including all affiliates and subsidiaries (hereinafter referred to as “vava.com”, “us” or “we”) are committed to protecting your privacy. Our goal is to provide you with a positive experience on our website www.vava.com (“Website”), while at the same time keeping your Personal Information secure.
INFORMATION COVERED BY THIS PRIVATE POLICY
Personal Information. This means any information that can be used to identify a specific natural person directly or indirectly, either in isolation or in combination with other information. Some examples of Personal Information include a name, address, email address, phone number, any ID number or location data.Aggregated Information. Information may be aggregated and/or anonymized. When information is aggregated, it is combined with information about other customers and users. Aggregated information that includes Personal Information is considered Personal Information until it has been anonymized.Anonymized Information. When information is anonymized, the information can no longer be attributed to a specific natural person without the use of additional information, for example, how many users viewed a particular website video or advertisement, such information cannot be used to identify you. In general, usage data collected when you visit the Website is both aggregated and anonymized so it does not identify you personally and therefore is not Personal Information.Children’s Personal Information.The Website is not directed to, nor does vava.com knowingly collect Personal Information from children under the age of 16 (Sixteen), or equivalent minimum age in the relevant jurisdiction. If we are informed that we have collected the Personal Information of a child under the age of 16, we will delete that Personal Information from our systems. If you believe we might have inadvertently collected Personal Information from or about a child under the age of 16, please contact us at firstname.lastname@example.org.
WHAT INFORMATION DO WE COLLECT
HOW WE USE INFORMATION
We use the information we collect for a number of purposes. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. The uses we make of such information are to:set up an account for you on the Website;facilitate your purchase and/or download of our Products;authenticate use of your account or purchases and/or use of our Products;register your Product in our product database;carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;assist you with customer support;communicate about and administer participation in customer promotions and surveys;provide the Products you request;provide you with information about the Products you use, such as new features, bug fixes, service downtimes or upgrades;help us develop new products and improve current Products;provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. We (or selected third parties) will contact you by electronic means only if you have opted-in to receive marketing information. “Opt-in” means that you have taken an affirmative action to receive information, such as by checking a box or clicking a button;notify you about changes to the Website and Products and changes to our terms, conditions and policies;administer the Website and Products for internal operational purposes, including troubleshooting, data and statistical analysis, testing, research and survey purposes;improve the Website and to ensure that content is presented in the most effective manner for you and for your computer or device;ensure the security of the Website;monitor and regulate interactive features of the Website and our products that you choose to participate in, including online forums and chat rooms relating to our products;help you navigate the Website;help you access and use certain features of the Products remotely and to help you monitor and safeguard your home and home network;provide you with information and recommendations about Internet and utility usage in your home;measure or understand the effectiveness of advertising we serve to you and others who visit the Website and to deliver relevant personalized advertising to you and others; anddetermine which aspects of the Website and our products are most useful to you.
WHY WE USE INFORMATION
WHERE WE STORE YOUR INFORMATION
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION
RETENTION OF PERSONAL INFORMATION
We strive to maintain appropriate administrative, technical and physical safeguards designed to protect the information collected by the Website. Unfortunately, the transmission of information via the Internet is not 100% secure.It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted Personal Information. If you do not want your information to be available to others, exercise caution when using public computers or devices or when using any computer or device to which users unauthorized by you may have access.We recommend that you take every precaution in protecting your Personal Information when you areon the internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser. You should also be aware that names that you give your Wi-Fi-enabled devices, home networks and services (also known as “friendly names”) may be detectable by others outside your home, so you should not use Personal Information as part of your friendly names.
THIRD PARTY AND SOCIAL MEDIA LINKED SITES
UPDATES TO THIS PRIVATE POLICY
HOW TO CONTACT US